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| Current Openings We are an equal opportunity employer
ADMINISTRATIVE SUPPORT/CHAIN PRICING
COORDINATOR (MIDDLETON, WI) Frank Beer Distributors Inc. a Middleton based beer distributor is currently seeking a Full-Time Administrative Support/Chain Pricing Coordinator to work 7am to 4pm Monday - Friday. The Administrative Support/Chain Pricing Coordinator fills four principal roles: product pricing organization and communication, payment processing and follow up, customer service, and administrative support. The essential functions of the
position are: 1. Communicate monthly pricing information to chain contacts via spreadsheets and web links, updating as needed. 2. Communicate new item information to chain contacts via spreadsheet and web links, monitor authorization status and communicate to sales staff as needed. 3. Communicate and update sales staff on chain pricing levels monthly. Communicate changes in a timely fashion. 4. Enter and apply payments from corporate customers, researching payment variances. Follow up with customers as needed. 5. Daily route settlement verification. 6. Update minimum sale quantities in sales devices based on chain pricing information 7. Tracking of chain display activity through communication with sales staff. Maintain spreadsheet data. 8. Customer service duties including answering customer questions, taking orders, researching payments, communicating information about their account. 9. Assist sales department as needed by answering questions, creating reports, researching information, contacting customer, etc. 10. Assist with reception duties including answering incoming calls and greeting customers 11. Perform related duties as assigned. Necessary Knowledge: Clerical -- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records designing forms, and other office procedures and terminology. Customer and Personal Service -- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Computers and Electronics -- Knowledge of Microsoft Office software and basic office equipment Skills and Abilities: Active Listening -- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Reading Comprehension -- Understanding written sentences and paragraphs in work related documents. Speaking -- Talking to others to convey information effectively and professionally. Service Orientation -- Actively looking for ways to help people. Writing -- Communicating effectively in writing as appropriate for the needs of the audience. Active Learning -- Understanding the implications of new information for both current and future problem-solving and decision-making. Integrity -- Job requires being honest and ethical. Attention to Detail -- Job requires being careful about detail and thorough in completing work tasks. Dependability -- Job requires being reliable, responsible, and dependable, and fulfilling obligations. Cooperation -- Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude. Independence -- Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done. Initiative -- Job requires a willingness to take on responsibilities and challenges. Adaptability/Flexibility -- Job requires being open to change (positive or negative) and to considerable variety in the workplace. Physical Demands: The administrative support person will spend long hours sitting and using office equipment and computers. This position requires extensive work with fingers such as in typing, and will perform substantial movements (motions) of the wrists, hands, and/or fingers. It requires close visual acuity to prepare and analyze data; viewing a computer terminal, and extensive reading. This position will also require some lifting of supplies and materials from time to time. The incumbent is located in a busy, open area office, faced with constant interruptions and must meet with others on a regular basis. To apply, you must submit an application, resume and cover letter indicating your salary history and requirements.
Click on “Online Application” to print an application. Completed applications can be mailed to: Frank Beer Distributors, Inc. Attn: Human Resources Manager 2115 Pleasant View Road Middleton, WI 53562 OR Faxed to: 608-836-1140 OR Emailed to: lauracoopman@frankliquor.com
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